Free training terms and conditions
Confirmation of Booking
We will send you a confirmation letter on receipt of your booking. Please contact our Training Administrator if you have not received confirmation within two weeks.
Approximately two weeks before the course delivery date, we will send out registration details. If you have not received these five days before the course, please telephone our Training Officer.
Cancellations
Cancellations must be received in writing to:
Daycare Trust,
2nd Floor, Novas Contemporary Urban Centre
73-81 Southwark Bridge Road
London
SE1 0NQ
Or by email to training@daycaretrust.org.uk or by telephone to 0845 872 6260 (020 7940 7510). In the event that a booking is cancelled less than one week before the course date, or a delegate fails to attend the training without notice or good reason, a fee of £50 per delegate will be charged to cover Daycare Trust's administrative costs.
Occasionally we may have to cancel a course or date. If this happens, we will inform you immediately. In such circumstances, Daycare Trust's liability shall be limited to a refund of any fees paid to us. Daycare Trust is not liable for any consequential loss.
Special requirements
If you have any individual requirements please contact our Training Administrator and we will make every effort to accommodate them.
Membership
You can support the National Childcare Campaign by becoming a member of Daycare Trust. Find out more about our membership packages.
Contact us at training@daycaretrust.org.uk for more information.